"To ensure the timely and smooth delivery of this benchmark project, Chayora was unwavering in their commitment to excellence, working tirelessly, day and night, on-site. Their extraordinary teamwork and execution made it possible to successfully complete the construction and delivery tasks as planned."

–– A Leading Internet Customer

Project Overview

This project aimed to provide a leading Internet company with a reliable and high-performance hyperscale Build-To-Suit data center to support its growing business and ensure operational continuity. Faced with a very tight delivery timeline and strict requirements for quality, standards, and innovative technologies, the Chayora team leveraged its comprehensive expertise to rapidly deliver a six-story, fully customized data center in just 6 months. The team’s hard work ensured the customer was able to smoothly navigate key business milestones after delivery, providing a strong foundation for the continued growth and scalability of their business. Additionally, the project adhered to the customer's ESG (Environmental, Social, and Governance) goals and stringent supply chain requirements, ensuring sustainability and social responsibility throughout.

Main Challenges

At the outset, the Chayora team took on the comprehensive design, construction, and operation of the Build-To-Suit data center, working from an already partially completed civil foundation. The intense six-month delivery schedule presented several significant challenges. The team had to complete detailed design, construction, testing, and operations for a hyperscale, six-story data center while ensuring that all technical specifications met the customer’s high standards, as well as managing costs. The team also had to work closely with the client to overcome hurdles such as technological innovations and compressed cross-testing timelines, ensuring the project could be delivered on schedule, on quality and within budget, ultimately reaching the pinnacle of industry benchmarks.

Solution

To address the customer’s pain points and needs, Chayora provided a comprehensive Build-to-Suit data center solution, including high-standard mechanical and electrical design, innovative HVAC systems, and stringent safety protocols. These solutions ensured not only safety and reliability but also provided sufficient redundancy to meet the customer's high requirements for data center scalability, security, and reliability. Chayora’s Operations and Maintenance team was involved from the start, ensuring a seamless transition from design and construction to ongoing operations. Their professionalism and responsiveness were highly praised by the client. Throughout the project, a fully dedicated team practiced our signature efficient collaborative approach, with a particular focus on providing the highest level of client responsiveness, real-time communication, and rapid project progress.

1.Technological Innovation:

Cutting-Edge Electromechanical Design:The project adopts industry-leading electromechanical design standards to ensure efficient operation and long-term stability, providing a solid foundation for the continuity of the customer's business operations.
Innovative HVAC System:By introducing an innovative HVAC system, the project maximizes energy efficiency while maintaining high redundancy. This significantly improves the reliability of the data center, ensuring stable operation under varying conditions.
Advanced Security Strategy:Chayora has demonstrated innovation in security management by implementing advanced protocols and innovative strategies. These measures comprehensively ensure both physical and network security, meeting the customer’s stringent high-security requirements.

2.Win-Win Collaboration:

Professional Team:Chayora’s team brings together industry experts with diverse backgrounds and a broad international perspective. Their excellent skills, performance and teamwork throughout the key stages of design, construction, and operations earned the trust and high recognition of the customer.

Highly Responsive:Committed to fostering long-term partnership with the customer based on transparency and trust, Chayora engaged in active communication, information sharing, resource integration, and real-time risk management. This approach has allowed the team to efficiently overcome various project challenges and ensure on-time delivery and smooth implementation.

100% All-In:To meet the specific needs of Build-To-Suit hyperscale data center customers, team members remained on-site for extended periods, fully immersing themselves in their daily deliverables and providing the best service to the customer. When issues arose, the team responded quickly and resolved them effectively, ensuring a win-win collaboration with the customer.

3.Project Management:

Efficient & Precise:With a very tight six-month delivery timeline, Chayora developed a detailed rolling plan to successfully delivered the six-story, hyperscale Build-To-Suit data center on time. This demonstrated the team’s exceptional project management capabilities and efficient execution at the forefront of the industry.
Overcoming Challenges:Despite the dual pressure of a compressed project timeline and strict quality requirements, Chayora managed to overcome numerous challenges, including equipment quality, construction techniques, and personnel coordination. This ensured the project remained on schedule and was delivered with the highest quality, showcasing the team’s commitment to excellence.
Striving for Excellence:Relying on deep professional knowledge, rapid response, and resolving issues promptly, the team ensured the steady progress of the data center project through critical stages. Their focus, efficiency, and reliability helped guarantee seamless project continuity and business integration.

4.Operations Excellence:

Proactive Involvement:Chayora’s Operations and Maintenance (O&M) team is involved from the very beginning and plays a key role throughout the entire project. Focusing on long-term operational effectiveness, the team provided valuable optimization suggestions to ensure a smooth transition from design and construction to ongoing operation. To meet the project’s tight delivery timeline, the team streamlined the testing process using cross-testing techniques and successfully ensured efficient operations, business continuity, and the long-term maintainability of the data center.
Comprehensive Incident Response Plan:Chayora has developed a robust incident response mechanism to ensure that the data center remains operational and can recover swiftly in the event of potential risks or emergencies. This system covers critical areas such as disaster recovery, business continuity, power supply, environmental control, network security, physical security, and personnel safety.
Peace of Mind:Chayora’s operations are guided by a comprehensive Standard Operating Procedure (SOP) system, ensuring safe and efficient management. The O&M team conducts daily inspections, intensive checks during key customer business periods, security drills, and regular assessments. Continuous optimization practices are also in place to enhance service quality and guarantee the long-term reliability of the data center.
Talent Development:Chayora has established a robust training and development program for its O&M team, including assessment and regular drills. This ensures that new employees quickly adapt to the working environment and are equipped to meet the diverse operational and maintenance needs of customers. At the same time, the company has established a comprehensive team building and talent development system to ensure team stability and foster career growth.

Cost Control:We strive to provide a reasonable Total Cost of Ownership (TCO) based on each project’s specific requirements. In addition to controlling construction costs, the actual average Power Usage Effectiveness (PUE) of the project was kept below 1.25, achieving a balance of cost efficiency and environmental benefits.

5.Broad System:

Service System:Chayora’s meticulously designed service system integrates comprehensive strategies, processes, and methodologies. The design, construction, and operation of the system not only adhere to Uptime Institute international certification standards, but have also been optimized to meet the stringent demands of domestic Internet customers for efficient operation and 100% uptime of their hyperscale Build-To-Suit data centers. This service system ensures consistency and high quality, effectively minimizing discrepancies caused by human factors, and guaranteeing reliability and stability in service delivery at the cutting edge of the industry.
Ecosystem:Chayora has developed a comprehensive and efficient ecosystem through its extensive network of suppliers and partners. This ecosystem adapts flexibly to the high standards of Internet customers throughout the key stages of hyperscale data center design, construction, and operations. Chayora provides full support from concept to implementation. Through deep collaboration with ecosystem partners, Chayora ensures high-quality, on-time project delivery, while also supporting customers in achieving their long-term business goals and promoting sustainable business growth through agile service capabilities.

Results and Benefits

The successful completion of this project not only marked the complete fulfillment of this leading Internet customers’ requirements across all dimensions but also achieved the rapid delivery of a premium-built six-story hyperscale Build-To-Suit data center in just 6 months. As a result, the added capacity provided strong support for the customer’s business roadmap and ensured stable operation during peak business periods. The project also significantly enhanced our reputation and brand recognition in the hyperscale data center industry. Looking ahead, Chayora will continue to refine its data center solutions, including our high density offering in response to the rapid growth of Artificial Intelligence and Generative Computing (AIGC), leveraging its strong financial foundation and agile management to offer customers long-term, stable, and reliable service options.